The last firmware that can make these changes is 4.0.2. My EO10 error needed the motor changing. > Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. > To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Yes No. How to extract the coefficients from a long exponential expression? Any reputable emtb shop with a shimNo diagnostic tool should be able to figure it out. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Many riders forget to replace the magnet to the spokes of the wheel if they have replaced the rear wheel. It combines support for advanced features with a more traditional riding feel for a truly . ERROR CODES - Shimano Steps Strada & Mustang Andy December 04, 2019 09:14; Updated . Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. You only need a PC and your mobile. The problem is that you don't know what the codes mean. Fits much better and so far no more e020/e010 errors. Needless to say, I'm not impressed. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Learn more about Stack Overflow the company, and our products. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Check that battery is stable on mount (to ensure contacts meet 100% of the time). I did the trick with a magnet on the crank to go faster. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. It may not display this or other websites correctly. Return to top Related articles. Click the Manage Cookies button to choose what you allow us to track. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Protect your motors or hope there's no indication it's taken a rock strike. HOME SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Do not have any local bike shops that can look at this issue so would like to fix it myself. rev2023.3.1.43269. The bike shop will probably charge for the diagnosis. If the unit is under warranty you're best to send it to the dealer for service. The EP8 (EP800) drive unit delivers smooth, direct power to ensure youre always in complete control while experiencing a natural ride feeling. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. It appears to be a simple adjustment. Lapierre Snake battery Lock barrel . Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. Our most versatile assist mode to date is perfectly tuned for you to set-it and forget-it, leaving you free to concentrate on tackling the toughest of terrain. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I'm aware of a number of EO10 errors that have ended up with a new motor. I'm still waiting for the cover a month later. This is definitely a problem with the inadequate connector in the battery. The E012 error means that the torque sensor is misaligned. Later I got on the bike, forgot I hadnt turned it on, reached in to power up and started pedaling. SERVICE CENTER. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Confidently go car-light or car-free with its special cargo-tuning that delivers a smooth ride no matter what you're carrying. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. I just experienced the E012 error. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Thats exactly what happened- I took a break and powered off the system. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! In the manual it's problem with the electrical connections. GRAVEL. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Tackle steep climbs and tough trails with full confidence thanks to 85Nm maximum torque. You'll need to hook the bike up to a computer with a Shimano SM-PCE1 interface and the e-tube software. Your country not there? Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. We'll see what we find out and if they can resolve the problem. A buddy brought me his very early emtb that was intermittently twitchy. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes carbon gravel bikes made for riders with a passion to explore. Press the power button of the battery to turn it on again. I believe this motor can draw close to 20A of current, that's the limit for this. The World's largest electric mountain bike community. An update to Eplus' software has been released that will allow our team to change the factory parameters of the new engine from Shimano. Connect and share knowledge within a single location that is structured and easy to search. Shimano e6100 Motor issue - Clunking and Whirring. Yes you need to go to a local bike shop that deals with Shimano ebikes. BIKE. Has 90% of ice around Antarctica disappeared in less than a decade? https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. MANUALS & TECHNICAL DOCUMENTS Please visit our global website, Compact and lightweight for better handling (2.6 kg), More ground clearance for technical trails, Smooth, direct power to ensure youre always in complete control, Responsive, allowing for a smoother cut-off when pedaling above 25km/h, Quiet motor lets you enjoy the trails without distraction, Durable and weather-resistant for riding in all conditions, Customizable power and battery management with the E-TUBE PROJECT Cyclist Cyclist App, Streamlined mount position provides easy visibility, Connect wirelessly to the E-TUBE PROJECT Cyclist Cyclist or E-TUBE RIDE app, Retains 60% max capacity after 1000 full charge cycles, Quick charging to get you on the trails sooner, Internal mount options for sleek frame designs, LINKGLIDE drivetrains have been engineered to be more durable while delivering smooth shifting, Shorter cranks help prevent pedal strikes to maintain smooth cadence and motor assistance, Available crank lengths: 160mm, 165mm, 170mm or 175mm, Light and strong chainrings with DYNAMIC CHAIN ENGAGEMENT+ for improved chain retention on bumpy terrain, Chainring teeth options: 32T, 34T, 36T or 38T, Equipped on a wide variety of brands and models. This cures the problem for a time, but it is random. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. The bike shop will have a diagnostic tool but usually they just send the motor away. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. While the system. Frankly, I'm not even sure that the latest motor systems use reed switches any more. Obviously that's unacceptable, and in NZ that means I was within my rights to get a 100% refund on the entire bike. The sound is the same, the motor works but you just hear it spinning. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Ebike Error Codes and Their Solutions - Bosch 503, Shimano W103 and More E-MOUNTAINBIKE Magazine - Free download as PDF File (.pdf), Text File (.txt) or read online . SHIMANO SERVICE CENTERS While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. 2022 Norco Fluid VLT A2. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Also choose from a wide variety of crank, chain and chainring options. Took the bike to Balfe's Bikes workshop a couple of weeks ago. An advanced braking experience for sager, more confident rides. Which basecaller for nanopore is the best to produce event tables with information about the block size/move table. 1 out of 1 found this helpful. Submit a request. Hopefully it's warranteed. Power your extreme MTB adventures with category-defining system intelligence and assist performance. Rob has ridden the bike, so make You must log in or register to reply here. Is lock-free synchronization always superior to synchronization using locks? EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. The World's largest electric mountain bike community. For a minute it works fine, then stops, then might come back, might not. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. While the system. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . Here are 3 common error messages, what they mean and how to solve them. > Location/look of magnet and sensor. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. How did Dominion legally obtain text messages from Fox News hosts? Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. Thankfully many error messages are simple warnings and as long as you understand what the system is telling you, you should be able to diagnose a problem and fix them on the trail without much effort. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. Shimano Steps ebike E010 and E012 errors: DIY fix possible? SM-CRE80. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. What's the difference between a power rail and a signal line? While the system SM-CRE80-B. Problem was the magnet (mounted on disc rotor). After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. The small end fits perfectly in the battery connector slot. > MANUALS & TECHNICAL DOCUMENTS Our batteries are designed to keep you out on the trails and riding further. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. Do NOT power the system on if the eMTB is leaning on the chainset. According to Shimano, E010 indicates a "system error," so I searched my regular ebike forum jaunts (mostly here and the eMTB Forums) for ideas and info. ROAD. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. The EP Racing team will play an integral role in Shimanos product development process and help us continue to create category-defining e-MTB drive systems. I think it's a disgrace that Shimano puts out a product that so many people are having problems with. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Rob has ridden the bike, so make You must log in or register to reply here. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. To avoid the Shimano STEPS W013 error code follow these steps. Looks like Vitus used something custom. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. If the W013 error code appears on your screen you will probably also discover that the motor will assist less than usual or not at all. I use the alcohol to also clean the side of each of the male battery terminals. If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. Just a light wiping motion on the side of each terminal will clean them. Left it in the bike shop but they couldn't find the problem. Contact a team member to learn more: Contact Us Range: (the only issue just now is waiting for actual stock to come back in to supply) I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. The bike shop will probably charge for the diagnosis. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. Im an old guy - 62 and thats all we have. For a better experience, please enable JavaScript in your browser before proceeding. For a better experience, please enable JavaScript in your browser before proceeding. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. Hi! Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Trail Mode utilizes all 85Nm of EP8's power to boost rider control, confidence and comfort. Have you tried pressing the power button on the battery? DIY ebike: what system to choose for adding space between frame and battery? How to react to a students panic attack in an oral exam? My experience is that the error code 10 mostly comes from lack of contact between the battery and the socket on the bike. Have more questions? Location/look of magnet and sensor. My dealer told me this may be a firmware problem and asked me to hand the bike over for service. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Sorry, this post was deleted by the person who originally posted it. Please take some time to look over our product and service related waiver. Shimano guy said it wasn't their native one. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Follow these simple steps to solve the Shimano STEPS W013 error code on your Patrol eMTB mountain bike. New shared architecture Drivetrain components from Shimano. Power assistance is not provided during riding. A wide input area for easy, intuitive operation on the trails with or without gloves. Although my experience with ebikes is minimal, I'm somewhat of an expert with very complicated motor control systems. Blow out the hole plug and add some dielectric grease. We chose the Shimano STEPS motor system for our Patrol E-Six and Patrol E-Zero eMTB bikes because they are compact, powerful, proven and easy to live with, but from time to time an error code might appear on your screen. This is the new Focus Jam2 and Sam2. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. Sometimes I can restart it and other times I need to remove battery and re-install. I then use 91 % alcohol to finish the cleaning. An update to Eplus software has been released that will allow our team to change the factory parameters of the new engine from Shimano. We don't know. It may not display this or other websites correctly. Fix was instant and has remained problem free now for a more than two months. Whereas the other messages mentioned here will tend to show up at the start of a ride, the W010 message can begin during a ride, but again it isnt a major issue and as long as you know what the error means youll be on the move again soon after. EP8. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. By clicking Allow All, you agree to the storing of cookies on your device. Switch the STEPS system off by the power button. Same problem occurred again. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022.
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